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Communication should be via e-mail where possible please, in keeping with normal practice for Internet businesses. A 'call-back-on-demand' phone service isn't offered, although phone contact may be used by exception and where necessary, during normal working hours
Warranty
Warranty Support is normally provided as delivery of free parts at no cost, plus detailed and individual advice as necessary
In the event that goods need to be returned for repair or exchange, the customer will be responsible for meeting the cost of returning them, and ensuring they are adequately packed and protected. This is known within the mail order industry as an RTB (Return To Base) warranty
Please ensure that goods returned under warranty are complete and where possible in their original packaging
If on receipt of your item, it cannot be repaired or replaced under warranty, then a refund will be available
Warranty covers faulty operation and failures during NORMAL USE ONLY. Failures and damage due to incorrect use or other causes are not covered under warranty. Parts are stocked and can be purchased at very reasonable prices
Nothing in this section affects your statutory rights
Terms and Conditions of Sale
The following conditions apply to and are deemed to be incorporated in all contracts for sale and supply of the company's services and materials
By purchasing an item from Eeziweb Limited you are agreeing to abide by the following Terms and Conditions
Ordering from us
The placing of an order expresses acceptance of our terms and conditions of business. These terms and conditions do not affect the customer's statutory rights. All prices shown include Value Added Tax (VAT) at the statutory rate current at the date of invoice. The company reserves the right to alter prices and / or specifications at any time and without prior notice
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